Frequently Asked Questions (FAQs)
Orders & Products
What type of products does Bhumika's Fashion offer?
Bhumika's Fashion has a carefully chosen selection of women's ethnic clothing, such as sarees and stylish traditional outfits that can be worn every day or on special occasions.
Are the products exactly the same as shown in the images?
We prefer to display products as accurately as possible. But because of lighting, photography, or screen settings, the color or design may be a little different.
Shipping & Delivery
Where do you ship from?
Orders are dispatched from India (primary location for made-to-order or curated styles) and Australia (limited ready stock), depending on product availability.
What is the order processing time?
After we get your payment, we process your order within 2-4 business days. Some customized or in-demand items may take longer.
What are the delivery timelines?
- Australia:
From Australia: 3-7 business days
From India: 10-20 business days
- International Orders:
10-25 business days, depending on location and customs
Delivery times may change due to external factors like courier delays, customs, or holidays.
How can I track my order?
You will get an email or WhatsApp message with tracking information once your order has been sent. Please allow 24-48 hours for tracking updates to reflect.
Are there any additional charges for international orders?
Yes, the customer is responsible for paying any customs duties, import taxes, or local fees that may apply.
What happens if I enter the wrong address?
If the address is wrong or missing, the package may not be delivered, or it may take longer. In these cases, you may have to pay for shipping again.
Payments
What payment methods do you accept?
We accept major credit and debit cards, along with secure payment options like credit /debit card/ Apple Pay.
Is my payment information secure?
Yes, all payments go through secure and encrypted payment gateways to keep your information safe.
Returns & Exchanges
What is your return policy?
We offer a 7-day return policy from the date of delivery. Items must be in their original packaging, unused, and unwashed.
How do I request a return?
To request a return, please contact us at WhatsApp: +61 449 602 226 or Email: bhumikasfashion@outlook.com. Returns must be approved before sending the item back.
Contact & Support
How can I contact customer support?
If you have any questions or need help, you can get in touch with us through the Contact Us page or via email: bhumikasfashion@outlook.com for any queries or assistance.